The Art of Pampering: How to Surprise, Delight, & Go Out of Your Way to Wow Clients by Ashley Uhl

The Art of Pampering: How to Surprise, Delight, & Go Out of Your Way to Wow Clients

What's Included in this Course

In this video course you'll learn how to make gifting, pampering, and wowing your clients a regular, strategic, and planned part of the experience you provide to your clients.

It's more than just what you should buy your clients - it's what, when, how often, and how much. You'll find out the why's and why not's of gifting and pampering, and how to make sure what you spend doesn't become a wasted investment for you, or the client.

We'll Cover:

  • Module 1: Is it Time to Develop a "Pampering Plan?"
  • Module 2: Learning to Notice Your Client's Needs & Interests
  • Module 3: How to Develop a "Pampering Plan" for Active Clients
  • Module 4: How to Develop a "Pampering Plan" for Non-Active Clients
  • Module 5: Incorporating Events into a Pampering Plan
  • Module 6: Gifting to Vendors, Employees, & Trades
  • Module 7: The Do's & Dont's of Gifting

What's included?

Video Icon 10 videos File Icon 4 files

Contents

Welcome to the Art of Pampering
Welcome to the Art of Pampering
1 min
How to Get the Most Value Out of this Course
How to Get the Most Value Out of this Course
2 mins
Module 1: Is it Time to Develop a "Pampering Plan?"
Module 1: Is It Time to Develop a Pampering Plan?
11 mins
Module 2: Learning to Notice Your Client's Needs & Interests
Client Profile Template.xlsx
8.8 KB
Module 2: Learning to Notice Your Client's Needs & Interests
20 mins
Module 3: How to Develop a "Pampering Plan" for Clients
Module 3: How to Develop a "Pampering Plan" for Clients
27 mins
Module 4: How to Develop a "Pampering Plan" for Non-Active Clients
Module 4: How to Develop a "Pampering Plan" for Non-Active Clients
13 mins
Module 5: Incorporating Events into a Pampering Plan
Who Can I Partner With? .pdf
4.65 MB
Module 5: Incorporating Events into a Pampering Plan
15 mins
Module 6: Gifting to Vendors, Employees, & Trades
Employee Profile Template.xlsx
8.85 KB
Module 6: Gifting to Vendors, Employees, & Trades
19 mins
BONUS: Module 7: The Do's & Don'ts of Gifting
The Top 10 Do's and Don'ts of Client Gifting.pdf
2.1 MB
Module 7: The Do's & Don'ts of Gifting
18 mins
Congratulations & Farewell
Congratulations & Farewell
1 min